FAQ - Xink Rerouting for Office 365

Answers
Does Xink rerouting only work with Office 365?

Yes rerouting only works with Office 365. You can install a similar solution on your own Exchange Server, but this is not rerouting, it is a HUB transport layer solution.

Do Emails leave Xink Servers?

No. Rerouted emails stay in secure Xink Servers in Windows Azure. They never leave our environment and are passed back to the customer’s Office 365 account via TLS/SSL securely.

When is rerouting Needed?

You can use rerouting in many cases. Most commonly used scenario is use with smartphones and tablets. It supports all smartphone systems and all email apps.

Is rerouting only for smartphones and tablets?

Rerouting is primarily used for smartphones and tablets. It can also be used as the whole email signature solution but most customers use the Xink app for Outlook because it enables you to see the signature while you compose the email.

How does Rerouting work?

Will client-side certificates remain?

No. When the email has been altered (by replacing the signature) then the certificate is not valid anymore.

Can we urgently stop rerouting?

Yes. Run the script with switch ‚-remove‘.

Does it replace ALL occurrences of the text or only the first?

In the beta version it replaces all occurrences of the rule text with the default signature when this text is met.

How do I install this?

Follow the guidelines in the manual.

Is global admin rights for Office 365 required for rerouting?

No. We do not ask for global admin rights. Only if you set it up via our web console, you are requested to enter your password but this is not saved and is only used to run our setup script on your behalf to make it easier.

How do I get a Xink account?

You sign up for a Xink account here.

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